Thank you for supporting our organization by purchasing tickets to our events. As a nonprofit organization, ticket sales directly support our mission and programs. Please review our refund policy carefully before completing your purchase.
By purchasing tickets through our website, you agree to the terms outlined below.
Tickets may be refunded if a request is received at least 30 days before the scheduled event date.
Refund requests submitted after this deadline are not eligible for a refund, except as described under Event Cancellation or Event Rescheduling below.
Approved refunds will be issued to the original payment method used for the purchase.
If we cancel an event, purchasers will receive a full refund of the ticket purchase price.
If an event is rescheduled, your ticket will automatically remain valid for the new event date.
If you are unable to attend the rescheduled event, you may request a full refund. Refund requests must be submitted before the deadline communicated in the rescheduling notice.
If you are unable to attend an event, you may transfer your ticket to another person prior to the event. Please contact us if attendee information needs to be updated before the event.
Donations made during checkout are voluntary contributions that support our nonprofit mission and are non-refundable, even if the associated event ticket is refunded.
Please review your order carefully before completing your purchase. If you accidentally purchase the wrong event or quantity of tickets, contact us as soon as possible. While we will make reasonable efforts to assist, we cannot guarantee changes or refunds outside the policy described above.
Once your refund request has been approved, refunds will be processed to the original method of payment. Processing times vary by credit card issuer and financial institution and may take several business days to appear on your account.
We reserve the right to postpone, reschedule, or cancel events due to circumstances beyond our reasonable control, including but not limited to severe weather, natural disasters, government orders, public health emergencies, labor disputes, or other unforeseen events. In such cases, we will communicate available options, including refunds where applicable.
If you have any questions regarding this Refund & Ticket Policy or wish to request a refund, please contact us at:
